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Critical-Incident Decision Making

Critical-Incident Decision Making courses are for key decision makers at strategic and tactical levels.

They’re based on the JESIP (Joint Emergency Services Interoperability Principles) Joint Decision Model (JDM).


The programme provides practical tools and templates to help decision makers to apply the model in critical situations.

Course feedback 

The complete experience was refreshing due to the professionalism of the trainers, the client-focused approach, the level of communication, pre-work and attention to detail.

The delivery element included an exercise which tested delegates on how they arrived at crucial decisions when commanding major incidents. I was most impressed to see senior officers walk through their decision-making processes across a number of highly credible fire & rescue scenarios and witnessed the improvements that the course input had on the outcomes.